Retention Call
A call to issuer to retain the card.
30 August 2025
1 min read
A retention call is when the cardholder calls the issuer to retain a card or benefit, often used to request annual fee waivers or upgrades.
A call to issuer to retain the card.
A retention call is when the cardholder calls the issuer to retain a card or benefit, often used to request annual fee waivers or upgrades.