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How to block a lost Kotak Mahindra credit card immediately?

Ram Rao

Asked 2 Jun 2026

26

I lost my Kotak Mahindra credit card. What is the fastest way to block it through the app or customer care to prevent misuse?

4 Answers

17
Aditi Raman·10 May 2026

I was worried about the high joining fee but the welcome benefit voucher was credited within 30 days of crossing the spend threshold. Net cost: zero. The trick is to time your application so that you make a big purchase (appliance, travel booking) in the first 45 days.

17
Vinesh Acharjee·18 Mar 2026

Dispute process that worked for me: I called customer care within 24 hours, raised a dispute via the netbanking portal (uploading the receipt showing I never visited the merchant), and got a provisional credit in 5 working days. Permanent credit came after the bank's investigation in about 30 days.

10
Pratyusha Rajawat·11 May 2026

For the fee waiver condition: most banks count only retail purchases, not EMI, wallet loads, or fuel (in some cases). Read the TnC PDF linked at the bottom of the fee-waiver email — it's usually 2-3 paragraphs of fine print that change everything.

2
Imran Dobriyal·22 Feb 2026

On the add-on card: yes, the primary cardholder is fully liable for all spends on the add-on. There is no separate credit limit or statement. So only issue it to someone you trust absolutely — spouse, parents. Not friends, not siblings you have money disputes with.

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