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Articles tagged dispute.
Hotlist, dispute, escalate. The RBI-aligned step-by-step workflow for unauthorised Indian credit-card transactions, including the 2024 framework's 90-day rule and shift in burden of proof.
Visa and Mastercard zero-liability cover most unauthorised transactions, but RBI's 2021 rule governs every Indian card. How the three layers overlap and what you are actually owed.
Your card was declined but ₹5,000 still left your account. Here's the exact RBI timeline for reversal, what banks must do, and how to protect yourself.
The RBI's 2026 changes to interchange, late fees, dispute timelines, and card-tokenisation — what they mean for you.
How much credit-card fraud happens in India, who's most at risk, and the bank's zero-liability rule that protects you.
Auto-debit reversals, dispute timelines, and the bank's burden of proof. What changed and what to do.
Late-fee caps, minimum amount due rules, tokenisation rollout, and the new e-mandate framework — what they mean for you.
Identity theft via credit-card fraud is rare but real. The recovery process is well-defined — if you act fast.
Annual fee, late fee, over-limit fee, cash advance fee — most can be reversed if you ask the right way.
Tokenisation, zero-liability, and SMS alerts — what the Reserve Bank of India actually requires banks to do.
Wrong balance, closed account shown as open, missed payment you didn't miss. Here's how to fix it.
Most Important Terms and Conditions: the bank's binding contract with you. What to look for.
Card fraud is rare in India — and dropping. Here's what the RBI's data shows and how the protections have evolved.
Pay the full balance, never share your PIN, hotlist immediately on loss, and 7 more rules every cardholder should follow.
A credit card statement has 30+ line items. Here's what each one means and which ones to verify.
Annual fees, finance charges, late fees, cash advance fees, EMI processing fees — most of them carry 18% GST.
Late-fee caps, finance-charge review, e-mandate framework, and tokenisation. The RBI's 2026 agenda for credit cards.
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