Legal
Grievance officer
Last updated: 2026-10-07
Why there is a Grievance Officer
Under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, readers in India can raise complaints about published content, takedowns, and privacy issues. FinWiz24 publishes this page to make that channel explicit and fast.
Who to write to
Grievance Officer: Renish Mithani (Designation: Grievance Officer under IT Rules 2021). Email: [email protected]. Phone: +91 22 4003 4711 (Monday–Friday, 10:00–18:00 IST). Postal address: 24Squad Media Pvt Ltd, C/o FinWiz24, 5th Floor, Akhand Tower, MIDC Road, Andheri East, Mumbai 400093, Maharashtra, India. Please include the URL you are complaining about, the nature of the complaint, and your contact details. We acknowledge every complaint within 48 hours.
What we accept
Complaints about factual errors, unlawful content, copyright claims, privacy concerns, and accessibility barriers. Complaints about a tax authority's decision or a financial product provider's conduct belong with that body directly — we will happily point you to the right escalation route.
Timelines
We acknowledge complaints within 48 hours of receipt and resolve them within 15 days. Where we uphold a complaint we correct the page and log it on the corrections page. Where we reject it, we explain why.
Escalation
If you are dissatisfied with our response, you may escalate to the Nodal Officer of the publisher at the same email, marked "Escalation". Complaints can also be made to the Ministry of Electronics and Information Technology under the IT Rules.