Glossary term
Retention Offer
A retention offer is a benefit or fee waiver offered by the issuer to retain a cardholder considering cancellation or downgrade.
Related terms
- Retention Call
A call to issuer to retain the card.
Glossary term
A retention offer is a benefit or fee waiver offered by the issuer to retain a cardholder considering cancellation or downgrade.
A call to issuer to retain the card.
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