How to close a Axis Bank credit card permanently?
Rakesh Dutta
Asked 29 Mar 2026
19
I want to close my Axis Bank credit card to reduce the number of cards on my CIBIL report. What is the correct procedure and how long does it take?
1 Answer
Accepted
19
Samantha Naidu·25 Apr 2026
Dispute process that worked for me: I called customer care within 24 hours, raised a dispute via the netbanking portal (uploading the receipt showing I never visited the merchant), and got a provisional credit in 5 working days. Permanent credit came after the bank's investigation in about 30 days.
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