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How to dispute a wrong transaction on my credit card

Nusrat Goud

Asked 1 Apr 2026

15

I see a transaction of ₹75,000 on my credit card statement that I never made. What is the exact dispute process and how long does the refund take?

4 Answers

18
Sahana Sekhar·26 May 2026

Forex markup comparison: Amex = 3.5%, HDFC Infinia/Diners Black = 2.0%, Axis Atlas = 3.5% but with milestone fee waivers, ICICI Emeralde = 3.5%, Standard Chartered = 3.5%. If you travel more than twice a year, the math favours Infinia or Diners Black.

17
Mahika Kandpal·19 May 2026

I had the same dilemma. The way I decided was: list down my top 3 monthly spend categories, calculate the rewards on each card, and pick whichever gives the highest cashback on MY pattern. Generic 'best card' lists are useless for personal decisions.

14
Shaurya Jindal·13 Apr 2026

I've been using this card for over a year now. In my experience, the rewards are decent but the real value is in the lounge access and the milestone benefits. Make sure to read the fine print on the welcome benefit — most banks only credit it after the first transaction, not on approval.

7
Madhav Parthasarathy·17 May 2026

Short answer: no, EMI on credit card is not cheaper than a personal loan for large amounts (>₹50,000). The processing fee (~₹199-₹599) plus the interest (~14-16% reducing) usually adds up to slightly more than a personal loan rate of 11-13%. But for small-ticket EMI (₹10-20K), it is fine.

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