How to dispute a wrong transaction on my credit card
Balakrishna Srivastava
Asked 25 Feb 2026
I see a transaction of ₹25,000 on my credit card statement that I never made. What is the exact dispute process and how long does the refund take?
2 Answers
I've been a customer for 6 years. The biggest upside is the customer service. The biggest downside is the slow mobile app. If you do most banking on the app, test the app at a branch before applying — it's surprisingly old.
I had the same dilemma. The way I decided was: list down my top 3 monthly spend categories, calculate the rewards on each card, and pick whichever gives the highest cashback on MY pattern. Generic 'best card' lists are useless for personal decisions.
Your Answer
Sign in to post your answer and help the community.
Sign in to postWhy sign in? We moderate Q&A to keep it spam-free.