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How to dispute a wrong transaction on my credit card

Rakesh Mishra

Asked 6 Jun 2026

12

I see a transaction of ₹25,000 on my credit card statement that I never made. What is the exact dispute process and how long does the refund take?

4 Answers

22
Meena Jindal·23 Apr 2026

Two things nobody tells you: (1) GST is charged on the annual fee, so a ₹1,000 fee becomes ₹1,180. (2) Reward points usually have an expiry of 2-3 years. Set a calendar reminder to redeem before they lapse.

11
Avni Zala·24 Feb 2026

I closed my HDFC card last year. The process took exactly 7 days. They sent a confirmation email and a closure letter by speed post. Tip: pay off the full outstanding and request closure only AFTER the payment reflects. Calling repeatedly with a zero balance is the fastest path.

4
Kamakshi Bhuyan·21 Mar 2026

Tip from someone who made this mistake: never max out the credit limit in the first 6 months. Banks track utilisation, and high utilisation right after approval often triggers a credit limit decrease or even an account review.

-1
Sudhir Pathak·12 Apr 2026

Forex markup comparison: Amex = 3.5%, HDFC Infinia/Diners Black = 2.0%, Axis Atlas = 3.5% but with milestone fee waivers, ICICI Emeralde = 3.5%, Standard Chartered = 3.5%. If you travel more than twice a year, the math favours Infinia or Diners Black.

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