How to dispute a wrong transaction on my credit card
Uday Jaiswal
Asked 14 Jun 2026
-1
I see a transaction of ₹40,000 on my credit card statement that I never made. What is the exact dispute process and how long does the refund take?
1 Answer
1
Mishti Bisht·9 Jun 2026
Dispute process that worked for me: I called customer care within 24 hours, raised a dispute via the netbanking portal (uploading the receipt showing I never visited the merchant), and got a provisional credit in 5 working days. Permanent credit came after the bank's investigation in about 30 days.
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