Verified 6 Aug
Vijayalakshmi Chakraborty
Asked 30 Apr 2026
I closed my HDFC card last year. The process took exactly 7 days. They sent a confirmation email and a closure letter by speed post. Tip: pay off the full outstanding and request closure only AFTER the payment reflects. Calling repeatedly with a zero balance is the fastest path.
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I have accumulated around 2,000 reward points on my ICICI Bank credit card. What is the redemption value in rupees and the best way to use them?
Dispute process that worked for me: I called customer care within 24 hours, raised a dispute via the netbanking portal (uploading the receipt showing I never visited the merchant), and got a provisional credit in 5 working days. Permanent credit came after the bank's investigation in about 30 days.
