Verified 6 Aug
Sachin De
Asked 18 May 2026
What are the actual welcome benefits (vouchers, points, lounge passes) on ICICI MakeMyTrip Credit Card? Are they guaranteed or conditional on spending?
On the lounge access — the PassApp / Dreamfolks integration works smoothly only if you've registered your card on the lounge app before reaching the airport. First-time users always face issues. Do it the night before, not at the lounge counter.
Dispute process that worked for me: I called customer care within 24 hours, raised a dispute via the netbanking portal (uploading the receipt showing I never visited the merchant), and got a provisional credit in 5 working days. Permanent credit came after the bank's investigation in about 30 days.
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